Join us on an exhilarating journey as we seek passionate individuals to contribute to the legacy of one of the most iconic bands in history.
Click here to find out more about working at ABBA Voyage.
As Deputy Head of Visitor Operations, you will play a key leadership role in delivering a safe, seamless and memorable visitor experience at one of London’s most distinctive live entertainment venues. Sitting within the Visitor Operations leadership team, you will lead our customer service approach through the Customer Experience Managers and Visitor Operations Team Leaders, helping our teams deliver consistently exceptional service at every performance.
You will bring experience from a theatre, music venue, visitor attraction, leisure, hospitality or other busy public-facing environment, alongside a genuine passion for audiences and team development. With up to 3,000 visitors attending each show, you will work closely with the Head of Visitor Operations to ensure every guest feels safe, welcomed and looked after, while every team member is supported to deliver an “opening night” experience every time.
