Have any questions? Get answers from our frequently asked questions below.
Yes, you can transfer your tickets to someone as a gift. Log in to your Ticketmaster account and click the button to transfer tickets and follow the simple steps onscreen to transfer to your family or friends. You can transfer as many tickets as you like.
The person you are transferring to will need a Ticketmaster account. Don’t worry if they don’t have one, as they’ll be able to create an account when accepting the tickets.
If you have any problems, please get in touch with Ticketmaster here.
The simple answer is yes. We reserve the right to refuse entry to guests with tickets purchased from re-sale websites. Tickets purchased via our official partner and platform (Ticketmaster) must not be sold or advertised for sale anywhere else. Any ticket advertised for sale in this way will be automatically void.
Not currently. However, if you plan on coming as a group, we recommend the Dance Floor or booking one of our Dance Booths – they come with their own dance floor!
The run time is approximately 90 minutes without an interval – so you can enjoy as much singing and dancing as possible.
The concert has been carefully planned by all 4 members of ABBA. Although not physically in the Arena, they have created the kind of concert they always wanted – blurring the lines between the real and the digital to give you the best version of themselves. Find out more here .
Usually, two hours before the concert starts – 6pm for evenings and 1pm matinees. However, please double-check times before you travel.
Although anyone can enjoy the music of ABBA, we recommend this event is suitable for those over 6 years old. Unfortunately, children under 3 will not be allowed into the venue, those 16 or under must be accompanied by an adult and may not sit in the arena on their own. The Dance Floor area is not recommended for anyone younger than 12.
The concert features extensive use of flashing lights and video content throughout, as well as lasers and harmless smoke and haze effects. If you have any concerns or questions, please contact [email protected]
You can find us in London at Queen Elizabeth Olympic Park. The closest station is Pudding Mill Lane on the DLR (Docklands Light Railway).
The easiest way to get to us is via public transport as we are opposite Pudding Mill Lane station on the DLR (Docklands Light Railway). However, you can also alight at Stratford station and enjoy the walk through the Olympic Park.
The only Arena parking available is 10 blue badge spaces that need to be booked in advance. We strongly encourage travel via public transport or bicycle as parking options at Stratford and Westfield are available but are not controlled by us.
There are no parking spaces available for coaches to wait, but coaches can drop off and pick up on Pudding Mill Lane.
There will be plenty of options available both before, during and after the concert. For more information, please visit the food & drink section of our website.
If you want to buy any alcohol, we have a Challenge 25 policy. This means you may be asked for proof of age and will need to show one of the following:
Please note only food and drinks bought at the arena can be consumed on site.
We do have a cloakroom with limited space, so please only bring the essentials. Please note baggage such as suitcases or large bags will not be allowed into the venue, you are unable to take this to your seats or store in the cloakroom.
Like most venues in London, we have bag searches in place for your safety – this means any bag you bring is subject to search by our trained staff.
Yes, and you can also save time by purchasing them before you get to the venue via our website
Yes and you’ll be able to connect to the network when you are in the Arena, there will be information on how to do this at the venue.
Unfortunately tours of the Arena and backstage are currently not available.
Please get in touch with us at [email protected]
The package includes a generous selection of hot and cold food options, (sample menus will be posted here shortly) and specially selected wines, beers, prosecco and soft drinks.
Champagne and spirits can be purchased from the private bar situated within the Lounge.
• Arrive early and experience the Lounge for 1 hour 45 mins prior to the concert
• Relax in a specially designed and welcoming environment
• A selection of free flowing drinks alongside premium cold platters and desserts
• Souvenir ABBA Voyage aluminium water bottle and Departure Lounge lanyard
Yes absolutely, there will be a range of soft drinks and non-alcoholic drinks available.
Our menus are designed to cater for a wide variety of dietary requirements, when arriving at the Lounge, please make the serving staff aware and allow them to assist with your needs.
For more information on allergens at The Departure Lounge or if you have very specific dietary requirements, please get in touch with us at [email protected]
More information on specific allergens within our menu will be available shortly.
Yes, our menus will cater for a broad range of dietary needs, including plant-based and vegetarian diets.
The Lounge offers will feature a selection of bespoke ‘food stations’ and small plates continually served on offer to you by our dedicated Departure Lounge Team. Drinks are available from the bar, or will be served to you by the Departure Lounge team.
You can take a drink with you from the Lounge to be consumed within the auditorium when you go in for the concert. Drinks will need to be decanted into specific containers.
To ensure that all of our guests enjoy the concert uninterrupted, the Lounge is closed throughout the duration of the show. The bar will close 15 minutes prior to the performance starting to allow you time to get to the Arena and get ready for the beginning of the concert.
We have capped the capacity of the Departure Lounge at 150 to ensure we can offer an incredible experience for everyone joining us there.
The Departure Lounge is open to all ticket holders attending ABBA Voyage who choose to buy an access pass. Come on your own, as a couple, or in a group, and enjoy the ultimate ABBA Voyage experience.
Yes, under 18s are very welcome within the Lounge.
The ABBA Voyage concerts will be an exciting event, and many guests will be dressed up for the time of their lives! However, there is absolutely no dress code for the concerts or for the Departure Lounge.
The ABBA Arena is a completely cashless site. We accept all major credit and debit cards.
Yes, the ABBA Arena is an a fully accessible venue. If you have any questions regarding access arrangements please contact us on [email protected]
Yes, Guide dogs are welcome in the Departure Lounge.
Please contact us on [email protected] for any queries relating to the Departure Lounge.